Question 1

Can I try Rukon for free?

Accepted Answer

You can immediately start designing your website or store for free and explore our features.

Question 2

What is the cost of an online store on Rukon?

Accepted Answer

You can try Rukon for free for a limited period, and you can upgrade your store during or after the trial by choosing one of our pricing plans.

Question 3

What is the Rukon e-commerce platform?

Accepted Answer

Rukon is an e-commerce platform that allows you to design and manage your online store without any coding or design experience, and then launch into the world of e-commerce.

Question 4

Is building websites difficult?

Accepted Answer

On the contrary, Rukon makes it easy to create your website or store in just 5 minutes by entering some basic details and selecting a suitable theme.

Question 5

Can I build a website without any coding?

Accepted Answer

Absolutely! You can create a professional website on Rukon without writing a single line of code. You can add sections, update text, change images, or even translate your site into multiple languages and more.

Question 6

Does Rukon support adding multiple products and categories?

Accepted Answer

Yes, you can add unlimited products and organize them into categories to make browsing easier for your customers.

Question 7

Can I connect my store to my own domain?

Accepted Answer

Yes, you can connect your store to your own domain to give your customers a professional experience with your brand. You can also request a domain purchase, and our technical team will handle the setup for you.

Question 8

What should I do if I forget my account password?

Accepted Answer

If you forget your password, simply click on “Forgot Password?” on the login page and enter your registered email. You will receive a link to reset your password easily.

Question 9

How can I change my account password?

Accepted Answer

You can change your password by going to your account settings, selecting security, and entering your current and new password to better protect your account.

Question 10

I accidentally deleted my store, what can I do?

Accepted Answer

You can contact our support team at "support@rukoan.com" within 30 days, and we can help restore your account.

Question 11

I want to restore my store but more than 30 days have passed, what can I do?

Accepted Answer

We're sorry to hear that. The account has been permanently deleted, but we can help you set up a new store.

How Can We Help You?

Via Email

support@rukoan.com

Via Phone Number

+962 7 9604 0746

Via WhatsApp

+962 7 9604 0746

Frequently Asked Questions

Ready to Start Your Business in the Right Place?

How Can We Help You?

Via Email

support@rukoan.com

Via Phone Number

+962 7 9604 0746

Via WhatsApp

+962 7 9604 0746

Frequently Asked Questions

Ready to Start Your Business in the Right Place?